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Important COVID-19 Update

Updated May 28, 2020: We are continuously monitoring information from official health organizations and planning and adjusting for service continuity considering new information received daily.

The message that media outlets, health authorities, provincial and federal government representatives are consistently emphasizing is for all of us to practice social distancing and wash our hands frequently to reduce the risk of exposure to the virus. While these mandates impact our activities in Hamlets communities, they are vital as we do our part to flatten the curve and eventually eliminate the virus from our lives.

Kamloops Residential Care & Assisted Living Community

Welcome To The Hamlets At

Imagine a place where each person (resident) can live a meaningful life and reach their own personal potential through services that individualizes their own experiences.

The place is The Hamlets at Westsyde, a supportive senior residential care and assisted living community operated and managed by H&H Total Care Services, located in the Westsyde neighbourhood of Kamloops, BC.

As a Seniors Home with residential care and assisted living services, you or your loved one can live an full and rewarding life while getting the assistance appropriate for their unique needs. With a full range of care services, seniors at all levels of activity level and health, including those with dementia, can live a fulfilling life.  And with our on site groups, services and activities, The Hamlets at Westsyde offers something for everyone.


“We recently had your staff cater our Mother’s 100th Birthday Party. We would like to compliment Shane, the food services manager and the two staff members who served the meal. The party was a very enjoyable event made the more so by Shane’s initiative in setting up the room and planning food service. The serving of the meal and dessert was done with dispatch and discretion which permitted the guests to celebrate without distraction. A very impressive performance by your staff. We are very pleased that we chose to have The Hamlets cater the luncheon. The convenience of your party room and the obvious professionalism of your staff was very much appreciated by the entire family. ~ Don McLaughlin for The McLaughlin and Truman Families
“Thank you for the outstanding care you have provided to my Father during his stay. Please thank your staff for giving above and beyond their day to day care for my Dad.” ~ R. Rice and B. Lyons
“There is always plenty to do and good friends to do things with. Also it is nice and airy with open spaces where one can go for walks when the weather is not good for walking outdoors. I hope to be living here for a long time to come.” ~ B. Siddons
” Having experienced the level of service accorded mom while a resident, we were overjoyed when a vacancy finally opened up for her in the Hamlets… we were very impressed with the design and amenities offered for long term care residents. It is pleasant, open and well lighted design and well above that of most facilities. As for the quality of care, the meal service and the attention to detail long term care staff provide for their residents all of the family are more then pleasantly surprised… mom is far more alert, engaged and healthy now than when she arrived at the Hamlets. I attribute this to the attention staff pay to such things as keeping her hydrated and encouraging her participation… nothing but good things to say about your operation. Whether it be reception, care giver or administrative staff, we have not encountered anyone who was not pleasant, helpful or trying to make mom’s time at the Hamlets as pleasant as possible. ~ Don McLaughlin
“The staff, from senior on-site management through to the nurses, care aides and housekeeping employees, did everything they could to make her feel welcome and at ease in her new environment. Yes, Health and Happiness is a way of life for us. Thank you Hamlets. You are the kind of Community you claim to be. I am home and I love it.” ~ N. Powell

The Hamlets group of communities, operated by H & H Total Care Services are experienced operators of senior living communities in British Columbia and Alberta. We are committed to running exceptional independent living, assisted living and residential care communities.

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