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Here to help you through COVID-19

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Important COVID-19 Update

Updated November 16, 2020: As we continue through each phase of the pandemic we grow and learn from each other. We work together as a team to ensure we all remain safe. We want to reassure you that we continue our planning for Covid and practice simulations to make sure we are prepared in the event we do encounter an outbreak within our homes. Our team has worked hard making sure we have adequate PPE supplies, and team members trained on usage. We have connected with our health authorities and community support network as a secondary plan to obtain further PPE if it may be needed. Our goal is to ensure everyone’s safety, please remember we are prepared! Together we will get through this.

Kamloops Long Term Care & Assisted Living Community

Welcome To The Hamlets At

Imagine a place where each person (resident) can live a meaningful life and reach their own personal potential through services that individualizes their own experiences.

The place is The Hamlets at Westsyde, a supportive senior long term care and assisted living community operated and managed by H&H Total Care Services, located in the Westsyde neighbourhood of Kamloops, BC.

As a Seniors Home with long term care and assisted living services, you or your loved one can live an full and rewarding life while getting the assistance appropriate for their unique needs. With a full range of care services, seniors at all levels of activity level and health, including those with dementia, can live a fulfilling life.  And with our on site groups, services and activities, The Hamlets at Westsyde offers something for everyone.


The COVID-19 vaccine has arrived in Kamloops. Tuesday (Dec. 22), a healthcare worker was the first to receive her dose. Kelsey Medhurst is an assisted living care coordinator at the Hamlets at Westsyde and a licensed practical nurse.


“We recently had your staff cater our Mother’s 100th Birthday Party. We would like to compliment Shane, the food services manager and the two staff members who served the meal. The party was a very enjoyable event made the more so by Shane’s initiative in setting up the room and planning food service. The serving of the meal and dessert was done with dispatch and discretion which permitted the guests to celebrate without distraction. A very impressive performance by your staff. We are very pleased that we chose to have The Hamlets cater the luncheon. The convenience of your party room and the obvious professionalism of your staff was very much appreciated by the entire family. ~ Don McLaughlin for The McLaughlin and Truman Families
“Thank you for the outstanding care you have provided to my Father during his stay. Please thank your staff for giving above and beyond their day to day care for my Dad.” ~ R. Rice and B. Lyons
“There is always plenty to do and good friends to do things with. Also it is nice and airy with open spaces where one can go for walks when the weather is not good for walking outdoors. I hope to be living here for a long time to come.” ~ B. Siddons
” Having experienced the level of service accorded mom while a resident, we were overjoyed when a vacancy finally opened up for her in the Hamlets… we were very impressed with the design and amenities offered for long term care residents. It is pleasant, open and well lighted design and well above that of most facilities. As for the quality of care, the meal service and the attention to detail long term care staff provide for their residents all of the family are more then pleasantly surprised… mom is far more alert, engaged and healthy now than when she arrived at the Hamlets. I attribute this to the attention staff pay to such things as keeping her hydrated and encouraging her participation… nothing but good things to say about your operation. Whether it be reception, care giver or administrative staff, we have not encountered anyone who was not pleasant, helpful or trying to make mom’s time at the Hamlets as pleasant as possible. ~ Don McLaughlin
“The staff, from senior on-site management through to the nurses, care aides and housekeeping employees, did everything they could to make her feel welcome and at ease in her new environment. Yes, Health and Happiness is a way of life for us. Thank you Hamlets. You are the kind of Community you claim to be. I am home and I love it.” ~ N. Powell

The Hamlets group of communities, operated by H & H Total Care Services are experienced operators of senior living communities in British Columbia and Alberta. We are committed to running exceptional independent living, assisted living and residential care communities.

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